Engagement & Pricing

No Long-Term Lock-In.
Outcomes You Can Walk Away From.

Our engagement model is built around one principle: you should only continue working with us because it is delivering value — not because a contract obligates you to. No MBB-style retainers that outlast their usefulness. No long commitments demanded upfront. Just clearly defined outcomes, structured timelines, and full autonomy on your side.

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Minimum Commitment: One Month

Every engagement starts with a single month. There is no long-term contract demanded upfront. You retain full autonomy to disengage at any point if the outcomes are not meeting your expectations.

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Outcomes Sit With Us — Not With You

Accountability for each consulting stream and its defined outcomes rests with Mavis Dx. If we commit to a deliverable, we deliver it. The risk of not meeting expectations is ours to manage — not yours to absorb.

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Streams With Defined Timelines

Each engagement is structured as one or more parallel Streams — focused advisory workstreams with clearly measurable outcomes and defined delivery timelines. You always know what is being worked on and when to expect results.

How It Works
The Stream Model

Your engagement is structured into focused advisory Streams — each with a defined scope, measurable outcomes, and a clear timeline. One Stream or several running in parallel — the structure adapts to your priorities.

STEP 01

Discovery & Diagnostic

We begin with a structured diagnostic — assessing your current state across GTM, pricing, operations, and security. This surfaces the gaps that matter most and defines which Streams will deliver the highest impact.

STEP 02

Stream Definition

We agree on one or more advisory Streams. Each Stream has a clearly defined scope, a set of measurable outcomes, a delivery timeline, and a monthly retainer. You approve the structure before any work begins.

STEP 03

Delivery & Implementation

We work alongside your team to deliver the defined outcomes — not just recommendations. Every Stream includes hands-on implementation support so outcomes are actually built and embedded, not just described.

Stream Examples
What a Stream Looks Like in Practice

Each Stream is scoped, time-bound, and outcome-defined. These are representative examples — actual Stream design is tailored to your business context.

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GTM & CXO Messaging Stream

For ISVs preparing to move upmarket or enter new enterprise segments. Builds the messaging engine, pre-sales playbook, and competitive positioning needed to win at CXO level.

CXO value messaging framework & narrative
Pre-sales playbook and pitch deck
Battle cards and competitive response guide
Bid management framework for RFP processes
⏱ Typical duration: 6–10 weeks
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Cloud Economics & Pricing Stream

For ISVs where cloud costs are growing faster than revenue, or where pricing lacks financial grounding. Builds the cost and commercial rigour needed for sustainable margin.

SaaS cost-to-serve model by customer tier
Pricing handbook and Deal P&L framework
Cloud FinOps baseline and governance model
Contract framework aligned to cost model
⏱ Typical duration: 8–12 weeks
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Security & Compliance Stream

For ISVs facing enterprise security scrutiny or regulatory requirements. Builds the security posture needed to pass CISO reviews and meet industry mandates without slowing delivery.

Security blueprint aligned to your stack
CIS benchmark compliance assessment and roadmap
Shared security model review and boundary definition
Regulatory alignment (GDPR, HIPAA, ISO 27001)
⏱ Typical duration: 6–10 weeks
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Operational Maturity Stream

For ISVs whose operations need to match the enterprise expectations of their customers. Builds the processes, runbooks, and automation needed for 99.999% availability and Zero RPO.

Operations runbook (Day-0/1/2) and NOC design
DR & BCP framework with Zero RPO design
Incident management and escalation playbook
AI-powered operations automation roadmap
⏱ Typical duration: 10–14 weeks
Common Questions
What clients typically ask
What does a monthly retainer actually cover?
Each month's retainer covers the agreed advisory and implementation work within your active Stream or Streams. It includes stakeholder sessions, deliverable creation, implementation support, and progress reviews. The exact scope is defined and agreed before the month begins — there are no surprise additions.
Can we run more than one Stream at a time?
Yes. Multiple Streams can run in parallel — for example, a GTM Stream and a Cloud Economics Stream running simultaneously. Each Stream has its own scope and retainer. The combination depends on your team's bandwidth and priorities, which we assess together during the diagnostic.
What happens if we want to stop mid-Stream?
You can disengage at the end of any month. Your minimum commitment is always one month. If you choose to stop before a Stream is complete, we ensure everything built to that point is documented and handed over so your team can continue independently if they choose to.
How is the monthly retainer amount determined?
The retainer is determined by the scope and complexity of the Stream — specifically the number of defined outcomes, the estimated delivery timeline, and the level of hands-on implementation support required. We agree this upfront, before any work begins, so there are no surprises.
What if outcomes are not delivered on time?
Accountability for Stream outcomes sits with Mavis Dx. If we are not delivering against the agreed outcomes and timeline, we will raise it proactively, explain why, and agree a resolution. We do not continue billing for work that is not meeting its commitments.
Is there a typical engagement duration?
Individual Streams typically run between 6 and 14 weeks depending on scope. Many clients engage for multiple sequential or parallel Streams as their business evolves. There is no expectation of a long-term retainer — each renewal is a deliberate decision on your part, not a default.

Start with a discovery conversation.

No obligation. No sales pitch. A focused 30 minutes to understand your situation and identify the right first Stream.

Book Discovery Call →

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